By NORMA RAE S. COSTIMIANO
January 14, 2020
TACLOBAN CITY – A total of P13,093,034.71 monetary claims was successfully facilitated by the Department of Labor and Employment Regional Office VIII in CY 2019 through its Single Entry Approach (SEnA) Program.
Per regional consolidated report submitted to the National Conciliation Mediation Board (NCMB), said monetary benefits were claimed by 1,179 workers coming from different parts of Eastern Visayas with complaints mostly on wages, 13th month pay, overtime pay, holiday pay and separation pay.
Just like in the previous year, the West Leyte Field Office facilitated the highest monetary claims of P5,233,839 benefiting 422 workers followed by the North Leyte Field Office with P4,112,014.11 claimed by 446 workers.
The Southern Leyte Field Office ranked third this year, yielding a total of P1,175,271.71 benefited by 125 workers followed closely by the Samar Field Office which was able to facilitate P1,038,684.68 claims for 54 workers.
Meanwhile, the Biliran Field Office, Eastern Samar Field Office and the Northern Samar Field Office had facilitated a combined monetary benefits of P1,533,224.37 for the benefit of 132 workers.
All 957 Requests for Assistance (RFAs) received by DOLE RO VIII for the entire 2019 were duly disposed.
In terms of settlement of RFAs, the regional office likewise successfully exceeded the target of at least 77%. Over-all, DOLE RO VIII garnered a settlement rate of 88%, with the Southern Leyte Field Office contributing the highest settlement rate at 98.57%.
Director Yahya A. Centi thanked and lauded the hardwork of all Single Entry Approach Desk Officers (SEADOs) in assisting workers in the settlement of their claims and in helping the regional office attain its targets. He encouraged them to be more inspired in what they do for the good of those who need the assistance of the office through SENA program.
“I commend all our staff especially the SEADOs for doing a great job in 2019. I hope this will inspire you all the more to do better this 2020 and surpass the best you delivered in 2019”, said Director Centi during the Year-End Performance Assessment held last December 18, 2019.
In the recent Employees Excellence Awards Night conducted by DOLE RO VIII last December 19 at C Pavilion, San Jose, Tacloban City, Mr. Alejo Labrador Jr. of the North Leyte Field Office was awarded as Best SEADO, handling the most number of SENA RFAs in 2019 and for facilitating more than P1.8 million monetary claims of 149 workers.
SENA is an administrative approach to provide a speedy, impartial, inexpensive and accessible settlement procedure for all issues/complaints arising from employer-employee relations to prevent them from ripening into full blown disputes.